Endangered Species Chocolate
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COMPANY - SHIPPING

Canadian Customers:
$15.95 USD Entry Preparation/Duty Fee will be added to UPS Ground orders shipping to Canada.  This fee will be waived if expedited shipping method are selected (UPS 3-day, 2-Day, Next Day).

Want to ensure delivery by Valentine’s Day?
Place order before 12 noon EST February 8th and select Standard Ground; Estimated Time of Arrival (ETA) Feb 12th
IMPORTANT NOTE: If placing your Valentine order after 12 noon, February 8th, you must select one of the expedited shipping methods below to ensure Valentine delivery.
Placing order before 1pm EST Feb 9th?  Select 3-Day Expedited; ETA Feb 12th
Placing order before 1pm EST Feb 10th?  Select 2-Day Expedited: ETA Feb 12th
Placing order before 1pm EST Feb 11th?   Select Overnight Expedited; ETA Feb 12th

Still have questions? Please feel free to contact us; we are here to help!  Customer Service 800-293-0160 or info@chocolatebar.com

Note: No delivery on Saturdays, Sundays or Mondays. Orders received after 1:00pm ET may not be processed and/or shipped until the following day. Our office will be closed, December 24-26, December 31, and January 1-2 in observance of winter holidays.

We ship our orders Monday – Wednesday to insure the chocolate arrives at its destination before the weekend; limiting the amount of time our delicate chocolate spends in transit. No orders will be shipped on Thursday or Friday; please take this into account if you are planning to have your chocolate order arrive by a specific date. Please allow 1-2 days for processing your order prior to its ship date and allot 5-7 days for shipping time on most orders.

Customers needing RUSH delivery: Please contact us via phone to place your order, 800-293-0160, so that we may work to meet your special delivery deadlines.

SHIPPING TIMELINE

3 BUSINESS DAY
Order by 8:30am ET on: Arrives:
Monday Thursday
Tuesday Friday
Wednesday-Sunday The Next Thursday
2 BUSINESS DAY
Order by 8:30am ET on: Arrives:
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday-Sunday The Next Wednesday
NEXT DAY
Order by 8:30am ET on: Arrives:
Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday-Sunday The Next Tuesday

NOTE: No delivery on Saturdays, Sundays or Mondays. Orders received after 2:00pm ET may not be processed and/or shipped until the following day.


How to reuse your chocolate order packaging.
 

Reuse Packaging
Due to the delicate nature of premium chocolate, great care goes into packing each order so that the chocolate arrives to you in perfect condition…protected against temperature, humidity, odors, and rough handling. We are constantly seeking out more environmentally-friendly packing materials that will insure your chocolate arrives in pristine condition. Below are some suggestions on how you can recycle and/or reuse the packing materials that accompany your chocolate order.

Styrofoam Insulation
The insulation used in our packaging is called Expanded Polystyrene (EPS). For information on locating recycling centers that accept this material, consult the online collection site map,(when contacting your local collection site, be sure to verify that they accept EPS).

Packing Peanuts
To find the nearest drop-off location for loose fill in your area, call the 24-hour Peanut Hotline, 800-828-2214. You can also save this material yourself and reuse it the next time you need to ship or pack breakables. This material can also be used in potted plants as drainage in the bottom of the pot (this method also makes the filled pot much lighter than using pebbles or other drainage materials). Acting on any of these suggestions will keep this useful packaging in circulation!

Gel Packs
These re-freezable non-toxic gel packs can be reused as a refrigerant (use them in coolers and lunch boxes) or for First Aid (a cool gel pack wrapped in a towel and applied to sore muscles is a great way to reduce pain and inflammation).

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Questions or Comments | EMAIL: info@chocolatebar.com or TOLL: 800.293.0160
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